Gambling should always be an enjoyable form of entertainment, never a source of financial stress or personal harm. becric is fully committed to responsible gaming practices and provides every player with a comprehensive set of tools, resources, and direct support pathways to help them stay in control at all times.
At becric, responsible gaming is not a compliance checkbox — it is a core part of how we operate. We believe that every player on our Platform deserves access to tools, information, and support that empowers them to make informed choices about their gambling activity. Our responsible gaming framework is designed to be transparent, accessible, and genuinely effective for the players of Bangladesh who use our services.
Online gambling, including sports betting on cricket and BPL matches, as well as casino games, carries an inherent risk of financial loss. becric does not guarantee winnings, and we never encourage players to gamble more than they can comfortably afford to lose. The thrill of a well-placed bet on the Bangladesh Tigers or a spin on a live casino game should remain exactly that — a thrill — and never a financial obligation or compulsive behaviour.
The vast majority of becric players engage with our Platform safely and within their means. However, for a small proportion of individuals, gambling can develop into a problematic pattern of behaviour. becric takes this possibility seriously and has invested in a suite of player-protection tools, outlined below, that are available to every registered account holder at no cost and without judgment.
Problem gambling, sometimes referred to as gambling disorder or compulsive gambling, is characterised by a persistent and uncontrollable urge to gamble despite negative consequences to one's finances, relationships, mental health, or professional life. It is a recognised condition that can affect people of all backgrounds and income levels.
Problem gambling does not always look the same. Some individuals gamble excessively over short periods; others develop a gradual pattern of increasing bets and longer sessions. becric's responsible gaming tools are designed to support players at every stage — from those who simply want to maintain healthy habits to those who recognise a more serious concern and need structured assistance.
becric asks every player to approach gambling as a form of paid entertainment, similar to attending a cricket match at the Shere Bangla National Stadium or enjoying a night out in Dhaka. Set a budget before you play — an amount you are genuinely comfortable losing — and treat it as the cost of your entertainment. Never chase losses, never borrow money to gamble, and never gamble when you are under emotional stress, intoxicated, or feeling financial pressure.
The golden rule at becric: play within your means, play for fun, and stop when it stops being fun.
becric provides six core responsible gaming tools accessible directly from your account dashboard. All tools are free, immediate, and available to every registered player without requiring a support request.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active, the Platform will automatically decline any deposit attempt that exceeds your chosen threshold. Limits take effect immediately and can only be increased after a mandatory 7-day cooling-off period, giving you time to reconsider. Decreases are applied instantly.
Cap the total amount you are willing to lose within a defined period — daily, weekly, or monthly. When your net losses reach the specified threshold, your ability to place further bets or wagers will be temporarily suspended for the remainder of that period. This tool is particularly useful for players who find deposit limits alone insufficient to manage their spending.
Define the maximum continuous duration of a single gaming session. When your session reaches the time limit, you will receive a clear on-screen notification and be prompted to either take a break or end your session. Time limits can be set in increments ranging from 30 minutes to 8 hours and apply across all games and betting markets on the Platform.
Receive periodic pop-up notifications during active gaming sessions showing how long you have been playing and a summary of your net financial position for that session. Reality checks are displayed at intervals you choose — every 15, 30, or 60 minutes — and serve as a gentle but factual prompt to reassess whether you wish to continue playing.
Request a temporary account suspension ranging from 24 hours to 6 weeks. During a time-out, you will be unable to log in, deposit, or place bets. You will still receive essential account communications such as withdrawal confirmations. Time-outs are ideal for players who feel they need a short break without committing to full self-exclusion.
Permanently or indefinitely suspend your becric account if you feel you have lost control of your gambling. Self-exclusion is available for periods of 6 months, 1 year, 3 years, or permanently. Once activated, the exclusion cannot be reversed before the minimum period expires. becric will also suppress all marketing communications to a self-excluded account immediately upon activation.
All responsible gaming tools can be activated from the "Responsible Gaming" section of your account dashboard after login. The table below summarises each tool's availability and how to activate it.
| Tool | Available Periods | Takes Effect | How to Activate | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | Account Dashboard → Responsible Gaming → Deposit Limits | Available Now |
| Loss Limit | Daily / Weekly / Monthly | Immediately | Account Dashboard → Responsible Gaming → Loss Limits | Available Now |
| Session Time Limit | 30 min – 8 hours | Next session start | Account Dashboard → Responsible Gaming → Time Limits | Available Now |
| Reality Check | Every 15 / 30 / 60 min | Current session | Account Dashboard → Responsible Gaming → Reality Check | Available Now |
| Time-Out | 24 hours – 6 weeks | Immediately | Account Dashboard → Responsible Gaming → Take a Break | Available Now |
| Self-Exclusion | 6 months / 1 yr / 3 yrs / Permanent | Immediately | Account Dashboard → Responsible Gaming → Self-Exclusion, or email [email protected] | Available Now |
Recognising the early signs of problem gambling is the first and most important step toward getting help. If you identify with any of the behaviours below, we strongly encourage you to use becric's built-in tools or contact our support team.
Spending more money on gambling than originally planned, or regularly exceeding self-imposed limits
Chasing losses — placing additional bets in an attempt to recover money already lost
Gambling with money needed for household expenses, rent, food, or other essential commitments
Borrowing money from family members, friends, or lenders specifically to fund gambling activity
Feeling restless, irritable, or anxious when attempting to reduce or stop gambling
Hiding gambling activity from family or close friends, or lying about the amount of time or money spent
Gambling as a primary way of coping with stress, anxiety, depression, or loneliness
Neglecting work, studies, family responsibilities, or personal health due to time spent gambling
Repeated unsuccessful attempts to cut down or control gambling despite wanting to do so
Feeling a persistent preoccupation with gambling — constantly thinking about past sessions or planning the next one
Experiencing physical symptoms such as sleeplessness, loss of appetite, or anxiety directly related to gambling outcomes
Continuing to gamble despite awareness that it is causing significant harm to your finances or relationships
The following questions are adapted from widely used responsible gaming assessment frameworks. Answer honestly and privately — this questionnaire is for your personal reflection only.
Read each question and consider whether it applies to your gambling behaviour over the past 12 months. If you answer "Yes" to two or more questions, becric encourages you to use one of the protection tools available in your account dashboard or contact support for a confidential discussion.
Have you ever spent more time or money gambling than you originally intended when you started a session?
Have you ever tried to win back money you had lost gambling by placing more bets immediately afterward?
Have you ever borrowed money, sold possessions, or used credit to fund gambling activity?
Have you ever felt the need to hide your gambling activity from family members, partners, or close friends?
Have you ever experienced feelings of guilt, shame, or regret after a gambling session?
Have you ever gambled as a way of escaping personal problems, stress, grief, or feelings of depression or anxiety?
Has gambling ever caused arguments or significant tension with family members, a partner, or friends?
Have you ever missed work, studies, or important personal commitments because of gambling?
If you have identified a concern, taking action early makes a significant difference. Here is a simple pathway to getting support through becric.
Recognising that gambling is causing harm is the most important first step. No judgment — just an honest assessment of your current situation.
Log into your becric account and navigate to the Responsible Gaming section. Apply a deposit limit, loss limit, or time-out immediately. These tools take effect within seconds.
Email [email protected] or use the live chat inside your account dashboard. Our trained support agents can apply stronger restrictions, initiate self-exclusion, or simply provide a confidential listening ear.
If limits are not sufficient, self-exclusion provides a firm, structured break of 6 months to permanent duration. Once active, it cannot be reversed early — making it a powerful commitment device.
For deeper support, speak with a trusted family member, a general practitioner, or a professional counsellor. becric fully supports players in seeking external professional help alongside or instead of our in-platform tools.
becric operates an absolute minimum age policy: no person under the age of 18 may register an account, make a deposit, or participate in any form of gambling or betting on the Platform. This is a non-negotiable requirement and is enforced through a combination of registration declarations, automated age verification, and manual document review for all new accounts.
Age verification process: Every new becric account is required to submit government-issued photographic identification as part of the Know Your Customer (KYC) process. Accepted documents include the Bangladesh National Identity Card (NID), a valid passport, or a driving licence. Accounts that cannot be verified as belonging to an individual aged 18 or above will be suspended, all deposits returned, and any accumulated balance forfeited.
Parental and guardian responsibilities: becric strongly encourages parents and guardians to take proactive steps to prevent minors from accessing online gambling services, including our Platform. Practical steps include installing parental control software on shared devices, keeping account credentials private and secure, and maintaining open conversations with young people about the risks associated with gambling.
If you suspect a minor has accessed becric: Contact our support team immediately at [email protected] with all available details. We will investigate and act promptly. becric cooperates fully with parents, guardians, and authorities in all matters involving the protection of minors.
Several free and paid parental control tools are available that can block access to online gambling websites on shared computers, tablets, and smartphones. Look for reputable parental control software that includes website category filtering with an "online gambling" category. Ask your internet service provider whether they offer family-safe filtering options at the network level — many Bangladeshi providers offer this as a free add-on service.
Age Restriction Reminder
All becric promotional materials, bonus offers, and marketing communications are intended exclusively for adults aged 18 and above. If you are under 18, please exit the Platform immediately.
becric's responsible gaming support team is available every day to assist you with any concern related to your gambling activity, account restrictions, or general wellbeing. All conversations are handled confidentially and without judgment.
Send a detailed message to [email protected] at any time. Use the subject line "Responsible Gaming" for priority routing. Our team aims to respond within 4 hours during operational hours (8:00 AM – 11:00 PM BST).
Access the live chat feature inside your becric account dashboard after logging in. Live chat provides the fastest response for urgent matters such as immediate account restriction requests or self-exclusion activation.
All six responsible gaming tools — deposit limits, loss limits, session limits, reality checks, time-out, and self-exclusion — are accessible directly within your account settings under the "Responsible Gaming" tab, at any time without needing to contact support.
When you play within your means, gambling stays fun. Explore becric's full range of games and betting markets with confidence, knowing that our responsible gaming tools are always there when you need them.